Broker-free shipping

Stop paying brokers 30% for every shipment

Say goodbye to brokerage commissions

And hello to the future of supply chain

We started with the idea that technology can cut freight brokerage and streamline the supply chain with significantly less overhead.

We cut out the fat that makes shipping costly - no brokerage fees, no manual account management, no endless spreadsheets, emails and phone calls that come with freight brokers. 

Zero-dollar commission for every shipment is available for any size shippers and carriers.

It's reliable

In the shipping industry, reliability is even more important than pricing and mistakes can mean the difference between a profit and a loss.

Our team has built a state-of-the-art technology that empowers every carrier to provide the best possible service, no matter the business size.

It's transparent

DNA-level transparency for your entire supply chain in one platform.

No black boxes, no hidden information anymore. 

Stay on top of your supply chain, get any information at any time, from practically anywhere.  

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It's simple

We created the most powerful platform that simplified the supply chain process. 

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Ship in 48 states

Full Truckload

and don't pay brokers anymore

Haul in 48 states

Reefer

Power Only

Dry Van

Flatbed

It's broker-free

The way shipping should be

Simple

Create an account to get started. It only takes a few moments to join.

Fast

A couple of clicks and you can create a shipment. Alternatively, upload the file and our system will generate shipment itself.

Commission-free

From matching with vetted carriers to tracking, billing, all paperwork and everything else that comes with securely shipping your loads. With zero-commission. 

FAQ

General

What is the Status of my Order


You may track your package at any given point in time. As soon as your order is dispatched the tracking information of your order will be sent to your registered email. In the unlikely event that you do not receive an email after 4 days of placing an order please contact us at contact@fortcounty.com.




Can I change my Order?


Unfortunately, once you have have placed your Order, we cannot entertain any changes in the Order. However, you may contact us at contact@fortcounty.com for any clarifications regarding the same.




Where do you ship from?


We ship all our products from Kottayam, Kerala, India.




How long does it take to ship my Order?


Processing an order takes 2 working days and delivery takes 4 -7 Working days nationwide.





Payment

What Payment methods do you accept?


We accept payment via.- Razorpay (All Credit & Debit Cards, UPI, Airtel Money, etc. You can read more about the payment methods supported by Razorpay at https://razorpay.com/docs/payment-gateway/payment-methods/)




What currency will I be charged in?


All transactions made shall be in Indian Rupees





Shipping

Do you offer faster shipping?


Processing an order takes 2 working days and delivery takes 4 -7 Working days nationwide. However, you can contact us at contact@fortcounty.com for information regarding expediate shipping options as per you requirements.




How can I track my package?


You may track your package at any given point in time. As soon as your order is dispatched the tracking information of your order will be sent to your registered email. In the unlikely event that you do not receive an email after 4 days of placing an order please contact us at contact@fortcounty.com.




What if i'm not at home?


Our courier service will attempt to deliver the order 2 times at the delivery address. However, if the package is not deliverable due to reasons not attributable to us, the package will be returned to the Head Office in Kottayam, Kerala.

On receiving the package we will attempt to contact you via phone and email. However, if we cannot get in touch with you we shall consider the order as Terminated and refund the amount within 30 days of the Termination of the order.




What do I do if I never received my order?


In the unfortunate situation that you do not recieve your Order, after the estimated timeline given in the Delivery Policy, you may contact us at contact@fortcounty.com to resolve the same.





Returns

Do you offer returns?


Most of our products are preservative free, healthy and wholesome foods. We don’t provide refunds on food products. If you find that the order you received contains the wrong item or a defective item or was damaged in transit, please reach out to us at contact@fortcounty.com. We’ll do our best to rectify the issue.

  1. Eligibility:-

Your purchase is eligible for a refund if it meets the following requirements-

  • In the event that you receive a product that is Damaged or Defective.
  • In the case that we send the wrong product from the one ordered.
  1. Policy:-

If your order is eligible for Return/ Refund kindly inform us of the problem by sending us an email at contact@fortcounty.com within 1 day of receiving the order. Our customer care team will get back to you within 48 hours.

The Refund Process takes 10-15 days. If your order is eligible for Return we will schedule a pickup for the products within 72 hours of receiving the email. All additional information will be provided via email. Please ensure the returned merchandise is unused and has the original packaging, price tag, and invoice.

FortCounty Enterprises reserves the right to inspect a returned product before processing the refund. In case of a Refund, the amount will be refunded using the same online mode of payment through which it was originally made within 15 days of the request being verified and subject to the issuing bank's policy.




Are retuns free?


If your order is eligible for Return we will schedule a pickup for the products within 72 hours of receiving the email. All additional information will be provided via email. Please ensure the returned merchandise is unused and has the original packaging, price tag, and invoice. FortCounty Enterprises reserves the right to inspect a returned product before processing the refund.





Tired of paying brokerage fees?

We can help you!

Sign up now for early access to Zerobroker: a broker-free shipping platform.

and ship broker-free

Zerobroker is built by a team of data scientists, designers, transportation and software engineers in California.